MD JANI, N.; ZAKARIA, M. H.; MAKSOM, Z.; M. HANIFF, M. S. Measuring Customer Engagement in Social Media: The Uncovered Practice of SMEs in Malaysia. Journal of Advanced Computing Technology and Application (JACTA), [S. l.], v. 2, n. 2, p. 9–16, 2020. Disponível em: https://ojsdemo.utem.edu.my/jacta/article/view/5230. Acesso em: 27 apr. 2025.