Md Jani N, Zakaria MH, Maksom Z, M. Haniff MS. Measuring Customer Engagement in Social Media: The Uncovered Practice of SMEs in Malaysia. JACTA [Internet]. 2020Nov.27 [cited 2025Apr.27];2(2):9-16. Available from: https://ojsdemo.utem.edu.my/jacta/article/view/5230